MOVIKSupport
We usually reply within 1–2 business days.
Contact us
E-mail hello@movik.ai with as much detail as you can (device, what you tapped, what happened). Screenshots help a lot.
Common questions
- Recommendations feel off? Keep swiping — the taste profile sharpens with every signal. You can also force a profile refresh in Profile → refresh icon.
- Want to start over? Profile → Settings → Delete my data resets your taste profile completely.
- A movie shows the wrong streaming service? Availability data updates daily and can lag; report persistent errors to us.